A study was recently conducted among small and medium-sized enterprises in Eastern Europe. The subject: the adoption, dissemination and evolution of RPA in business processes.
For these companies, RPA has become increasingly important during the Covid-19 pandemic. Also, for a successful remote work flow.
More to the point, almost 1 in 4 small and medium-sized companies in Eastern Europe confirm that they have a need for software robots, according to a survey published on a business portal.
RPA can help boost efficiency and lower costs
Almost half (47,4%) of the companies believe that intelligent software robots are useful to eliminate repetitive actions.
At the same time, almost 30% of companies believe that the use of software robots can lead to an increase in the efficiency of remote work.
Just as important, companies believe that by integrating RPA technologies they will get lower costs (31,6%) and increased sales (18,4%).
In addition, 39% believe that the team would benefit from the support of RPA technology to leave boring and repetitive tasks to intelligent software robots.
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The dangers of RPA
Only 8% of Eastern European SMEs believe that their teams may be reluctant to integrate technology into the company’s operational processes.
In addition, 29% believe that there may be some fears among employees that software robots could replace certain positions in the company.
High costs, yet viable investment
RPA is an industry that has accelerated strongly in recent years. In Eastern European countries such as Romania, there’s been a rise in global providers of solutions based on this technology.
More to the point, 1 in 4 companies in this area are already using automation technologies. Half of them say they are considering integrating RPA technology into their business this year.
The main hurdle of RPA induction? 1 in 2 companies says the high cost. 1 in 3 companies
believe they will face a lack of training of employees on the adoption and use of such a technology.